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Quality and customer service policy

Quality and customer service policy

    Vallarta Medical Center Hospital is a private health care institution formed by a team committed to service and with a fervent desire to help, offering care with ethics and professionalism, without leaving aside the safety and human sense that our patients and their families need.

      Based on this philosophy, we are committed to providing you with a warm and friendly treatment while we treat you to recover your health.

        However, in the event of any doubts or concerns about our services, we offer you three mechanisms to let us know your opinion:

        • With an evaluation questionnaire of our service that we will provide before you leave the hospital.
        • Through the Comment Box located in the main lobby of the hospital.
        • Or, through our Customer Service email, servicioaclientes@vallartamedicalcenter.mx
        We will be happy to assist you and follow up on your comments.